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New Contributor
Posts: 1
Registered: ‎11-30-2012

My shutter parts stick on the Power Shot 720. Is there a way to clean them?

 
jfo
Super Contributor
Posts: 280
Registered: ‎11-12-2012

Re: My shutter parts stick on the Power Shot 720. Is there a way to clean them?

Welcome Juanita!

 

Do you mean the cover that closes over the glass to protect the lens when the camera is off? Or the "shutter" which is what moves/opens when you take pictures?

Product Expert
Posts: 978
Registered: ‎10-16-2012

Re: My shutter parts stick on the Power Shot 720. Is there a way to clean them?

Hi Juanita,

 

If the shutter release is stuck, unfortunately, this is not a user-serviceable item.  I regret the difficulty this causes.

Unfortunately, your camera will require service to correct this issue.

To set up service, please go to canonusa.com/repair.

Once there, enter your model number, the date of purchase and your Zip Code, then click "Submit" to set up your repair.

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