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My shutter parts stick on the Power Shot 720. Is there a way to clean them?

juanita
Apprentice
 
2 REPLIES 2

jfo
Rising Star

Welcome Juanita!

 

Do you mean the cover that closes over the glass to protect the lens when the camera is off? Or the "shutter" which is what moves/opens when you take pictures?

Richard
Product Expert
Product Expert

Hi Juanita,

 

If the shutter release is stuck, unfortunately, this is not a user-serviceable item.  I regret the difficulty this causes.

Unfortunately, your camera will require service to correct this issue.

To set up service, please go to canonusa.com/repair.

Once there, enter your model number, the date of purchase and your Zip Code, then click "Submit" to set up your repair.

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