cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My canon a4000 IS got sand in it. It now wont turn on.

mikesam69
Apprentice

Got sand in it. When the battery is inserted it makes a turning on sound and the lens zooms in/out but the power on light doesnt turn on and the screen doesn't turn on. 

1 REPLY 1

Richard
Product Expert
Product Expert
Hi mikesam69, Based on your description, your camera will require service to correct this issue. You may set up your repair online at www.usa.canon.com/repair. Enter your model number, date of purchase, and zip code under "Service Your Product". Click on "Submit" and follow the procedure to finish your online repair setup. I recommend printing 2 copies of the completed repair form. One to include in the box with your equipment and one for your records. It’s a good idea to attach a copy of the insurance and tracking documents (from your shipping company) to the copy of the form you keep.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements