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New Contributor
Posts: 1
Registered: ‎09-07-2014

My PowerShot G9 just stopped working

 
Moderator
Posts: 1,945
Registered: ‎07-08-2013

Re: My PowerShot G9 just stopped working

Hi, bobgray!

So that the Community can help you more easily, we will need to know in what way your PowerShot G9 is no longer working.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

New Contributor
Posts: 1
Registered: ‎05-27-2019

Re: My PowerShot G9 just stopped working

I'm also experiencing this problem. The battery is fully charged. When inserted into the camera, there is absolutely no response. Power button doesn't power the camera on. Everything is black. I've cleaned the battery chamber to ensure clean contact is made, still nothing. Are there any solutions out there?

VIP
Posts: 11,258
Registered: ‎08-13-2015

Re: My PowerShot G9 just stopped working

Both the door for the battery compartment and the memory card slot should have a sensor switch to detect when the door is fully closed.  If the door is determined to not be fully closed, the camera will not power up.

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