04-20-2020 04:08 AM
Whenever I film a clip of footage on my Canon G5x the very beginning of that footage has a very low volume for a few seconds. If anyone knows what I'm talking about please help. Thank. you 🙂
04-20-2020 07:15 PM
RachelJones,
I am sorry to hear that this happens. We recommend sending the unit into Canon for evaluation.
You can set up service through Canon's web site here, usa.canon.com/repair.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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