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New Contributor
Posts: 1
Registered: ‎08-31-2018
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Movie shot on Elph 300 won't play on SX700

I have a short video I made on my Power Shot Elph 300 HS & am using the same memory card in my Power Shot SX700 HS.  When I try to watch the video, the screen  says "Cannot play back MOV"   The Elph camera fell into water and doesn't work anymore.  I would really like to save this movie on my computer.   Is there a way?

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Respected Contributor
Posts: 1,076
Registered: ‎10-17-2012

Re: Movie shot on Elph 300 won't play on SX700

Hello Moovies, 

 

Generally speaking, there's no guarantee that one camera will read the memory card from another.  This is true when referring to both stills and video.  I apologize for any inconvenience that this may cause you at this time.  You may wish to use a USB card reader to transfer the files directly off the memory card to your computer.    

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Esteemed Contributor
Posts: 4,316
Registered: ‎02-17-2016

Re: Movie shot on Elph 300 won't play on SX700

If you have the card, get a card reader and transfer the file over to the PC. 

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