03-11-2015 09:46 AM
"LENS ERROR - WILL SHUT DOWN AUTOMATICALLY. RESTART CAMERA"
My camera's serial # falls outside of Canon's Affected Product Advisory.
For those users that also had to return their cameras to have Canon repair the Lens Error,
what were you told was the cause of the error.
What were you charged to fix the problem?
Has the lens error returned after the fix was applied?
03-11-2015 10:55 AM
Call Canon directly and see what they say.
24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
03-11-2015 11:18 AM
Depending on how handy you are the whole lens assemblies can be bought for less that $20 shipped on auction sites. You can buy a working S100 for around $100 or less there too. I know becuae I've bought one to have a good small camera to carry around. As a precaution I did get the Square Trade warranty offered when I bougth the camera since I know the history of that model.
Any Canon service will be around $130 is my guess since they were offering the S100 refurbs a while back for about $139 I think. They might offer you a refurb instead
03-13-2015 02:41 PM
03-13-2015 05:31 PM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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