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New Contributor
Posts: 1
Registered: ‎12-10-2012

I have a Power 3000 -has been working fine, now overnight the computer doesn't recognize camerac

 
Respected Contributor
Posts: 1,005
Registered: ‎10-23-2012

Re: I have a Power 3000 -has been working fine, now overnight the computer doesn't recognize camerac

Hpyoutside,

 

Sorry to hear your computer does not recognize your PowerShot A3000 IS.  In order to help, we need some more information from you.  I would like to ask some questions if you do not mind answering them.

 

  1. What operating system are you running on your computer?
  2. Are you trying to download images using the Canon software, or other software?
  3. Do you receive any errors when you try to download images?
  4. Are there any devices connected to your computer other than the keyboard, mouse and camera?

If this is a time sensitive-matter, additional support options are available at Contact Us.

 

 

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