12-15-2013 07:44 PM
12-17-2013 04:09 PM - edited 12-17-2013 04:10 PM
Mighty Glad I didn't buy one.....!
If I had bought a new one and they supplied one that was the same or even a refurbsihed one I'd be contacting a lawyer.
You buy a new camera you want a new camera not a refurbish one, do you agree Canon?
Did you see this thread?
http://forums.usa.canon.com/t5/PowerShot/SX280-battery-life-shooting-video/td-p/22489/highlight/fals... Looks like Canon have sweapt this under the carpet!
12-17-2013 11:37 PM
12-18-2013 04:45 AM
Reburbished aint NEW.....!
Refurbished means pre-owned! Eitherway I'd be wanting my money back.
Refurbishment is the distribution of products (usually electronics) that have been previously returned to a manufacturer or vendor for various reasons. Refurbished products are normally tested for functionality and defects before they are sold, and this are the approximate equivalent of certified pre-owned cars. Unquote:
12-18-2013 09:24 AM - edited 12-18-2013 03:43 PM
Just to clear the air, at Canon refurbished doesn't necessarily mean pre-owned. Here is the definition of a refurbished Canon product:
Products are returned to Canon for a variety of reasons, including overstock balancing, miscellaneous returns from retailers, suspected mis-operation, and minor damage to the box. The products that are serviced have undergone rigorous function and cosmetic inspections by trained Canon technicians and fully meet new product operational specifications and selected cosmetic standards established by Canon U.S.A. Inc. These refurbished products must pass a comprehensive quality assurance inspection before final packaging and shipment to customers.
We hope this helps to ease your minds, but if you do have other questions, please let us know!
12-18-2013 09:53 AM
12-18-2013 12:38 PM
That is a fine excuse from Canon..... Wouldn't do for me chum, thats for sure!
If these are refurbished as Canon puts it WHY are they coming back with the same fault - their testing department gone to sleep have they?
So keep on sending it back Rainygirl until it IS FIXED then claim for postage + compensation.
WHY isn't there a warning about the battery life.... puts Canon to shame does it compared to your rivales.
12-18-2013 03:02 PM