05-26-2018 01:24 PM
My PowerShot G9x Mark II can't upload to the iMAGE website or sync to Google. I get a "Check network settings" error message. I tried two different access points. I'm able to connect to my iPhone directly, so the wifi hardware is working.
Everything was working fine before, so it looks like there's a problem on the Canon server side.
05-27-2018 08:19 PM
Having the same issue with my EOS M6. Thought it was my wireless network but everything else seems to be working on it. Pretty bummed and considering returning my purchase and going with a Sony instead.
05-29-2018 04:49 PM
You're correct. The Canon iMAGE Gateway, which is required for the wireless transfer of images, was taken down for maintenance, however our technicians ran into difficulties requiring additional work. They are currently working to restore this service.
05-29-2018 06:29 PM
Thanks for the reply. I suggest you post this on the Canon iMAGE Gateway web page and update the error message to say something more helpful than "Check network settings." I spent a good bit of time troubleshooting this issue and even resetting my home router assuming that my "network settings" were messed up.
05-29-2018 11:44 PM
I agree completely with your comment. Had I known that it wasn't a problem with my own equipment, I'd not have wasted so much time. Unfortunately, I also tried to reset my photo service settings and have wiped them all out. I had a hard enough time setting them up the first time; now I'm going to have to do it again once the server is back up.
05-30-2018 11:08 PM