PowerShot

[dshjr586]

I appreciate your problem.  You are stuck with cleaning up someone else's mess.

Good luck.

[Porcha · Accepted solution]

On Wednesday, April 15, 2020, Canon Inc. will be releasing firmware ver. 1.1.0.0 for the PowerShot SX530 HS. Download it here https://Canon.us/ltvsb

Firmware Version 1.1.0.0 incorporates the following fixes and enhancements:

1. Support for the “image.canon” cloud platform has been added.

Note: This is a required firmware update in order to enable the use of this service.

[kmsheetmetal]

Thanks!! the firmware update fixed the problem both cameras are connecting again

[Nya]

I am having the same problem with my PowerShot SX510 HS Wi-Fi camera

[dshjr586]

Once I deleted my WiFi settings and reconnected, I think I have the new image.canon downloader work.

Thanks, Canon, for resolving the issues.

don

[skier150]

Same here with the 510 HS, need a soluition

[callman]

Same here, but mine is a PowerShot SX60. I can no longer connect to my wireless since the old site went down. I get the same error message "set correct date/time". The correct date/time are, in fact, set. And yes, the correct time zone is also set on the camera - I checked that, as well. The only free way to find an answer to this is here. Any ideas?

[callman]

Isn't there are charge for this so-called service?

[callman]

I could not agree more. I've loved the camera and use it almost daily. This issue with my PowerShot SX60 did not happen until the new image website went up. I am thoroughly disgusted with Canon at this time. 

[Nya]

I feel the same way, I do not understand the need for a new website in the first place especially if it does not work