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Occasional Contributor
Posts: 18
Registered: ‎04-15-2020

Re: Connecting to Image.Canon Wifi Date Time Error


@NaturesX wrote:
Some of our cameras are no longer supported. Powershot SX700 HS.. I had to take out the SD card and put the pics on my laptop to have and share. My old pics are also on the new app after downloading it, but a lot of our cameras can no longer connect via wifi. Very disappointing. We can still take pics, just don't try to connect to the library, it no longer works. Customer service said Canon really pays attention to what we send in via the survey I was sent so maybe they will make things right? Doubt it, but hoping. Don't give us something and then take it away! I'm still pissed off, but waited to call so I didn't take it out on tech support. I would get all pics on computer so we don't lose them forever.

Canon does not give a crap... period!  I am done wasting my time with this worthless company, and will never EVER purchase another Canon product again.  I am looking now at replacing my SX510HS with another brand.

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Occasional Contributor
Posts: 5
Registered: ‎05-30-2020

Re: Connecting to Image.Canon Wifi Date Time Error

I had a camera that could send pictures wirelessly to my computer or phone.

Now I have an expensive paperweight.

How can I get the pictures from my camera to anywhere???

Canon??! You sold me a camera with no equipment to get the pictures on a computer, printed, orders, etc.

If I need to use a SD card reader, I demand you send one to me for free. If that is necessary to use your product you should give it to me.

Your firmware update is crap and doesn’t work.
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Occasional Contributor
Posts: 14
Registered: ‎04-16-2014

Re: Connecting to Image.Canon Wifi Date Time Error

A Mini-B cord is what I now use to get pictures off my camera and into Windows 10.

Product Detail (USB A Plug to Mini B Plug .)

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Occasional Contributor
Posts: 7
Registered: ‎04-23-2020

Re: Connecting to Image.Canon Wifi Date Time Error

canonfeedback.JPGSent several months ago -- never heard back!!

Highlighted
Occasional Contributor
Posts: 18
Registered: ‎04-15-2020

Re: Connecting to Image.Canon Wifi Date Time Error


@Steve0701 wrote:

A Mini-B cord is what I now use to get pictures off my camera and into Windows 10.

Product Detail (USB A Plug to Mini B Plug .)


That does not work for me, all I get is "communication error" when I plug it in.

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Occasional Contributor
Posts: 9
Registered: ‎04-23-2020

Re: Connecting to Image.Canon Wifi Date Time Error

Mine can't connect that way so I take the card in and out. Looking for a new wifi camera and I'm sure it won't be a Canon!

Highlighted
Occasional Contributor
Posts: 14
Registered: ‎04-16-2014

Re: Connecting to Image.Canon Wifi Date Time Error

Ideally, once you plug-in, and press the playback button, you should find a picture of your camera in the Windows File Explorer. Then, you would right-click it and select the option to import new images. If something other than File Explorer pops up, you might want to dismiss it and manually navigate to File Explorer to look for your camera.  That's the short version of my notes. Good luck.
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