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Occasional Contributor
Posts: 6
Registered: ‎04-14-2020

Re: Connecting to Image.Canon Wifi Date Time Error

I appreciate your problem.  You are stuck with cleaning up someone else's mess.

 

Good luck.

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Moderator
Posts: 179
Registered: ‎08-20-2018

Re: Connecting to Image.Canon Wifi Date Time Error

On Wednesday, April 15, 2020, Canon Inc. will be releasing firmware ver. 1.1.0.0 for the PowerShot SX530 HS. Download it here https://Canon.us/ltvsb

 

Firmware Version 1.1.0.0 incorporates the following fixes and enhancements:

  1. Support for the “image.canon” cloud platform has been added.

 

Note: This is a required firmware update in order to enable the use of this service.

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New Contributor
Posts: 3
Registered: ‎04-14-2020

Re: Connecting to Image.Canon Wifi Date Time Error

Thanks!! the firmware update fixed the problem both cameras are connecting again

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New Contributor
Posts: 3
Registered: ‎04-15-2020

Re: Connecting to Image.Canon Wifi Date Time Error

I am having the same problem with my PowerShot SX510 HS Wi-Fi camera
Highlighted
Occasional Contributor
Posts: 6
Registered: ‎04-14-2020

Re: Connecting to Image.Canon Wifi Date Time Error

Once I deleted my WiFi settings and reconnected, I think I have the new image.canon downloader work.

 

Thanks, Canon, for resolving the issues.

 

don

Highlighted
Occasional Contributor
Posts: 22
Registered: ‎04-15-2020

Re: Connecting to Image.Canon Wifi Date Time Error

Same here with the 510 HS, need a soluition

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New Contributor
Posts: 4
Registered: ‎04-16-2020

Re: Connecting to Image.Canon Wifi Date Time Error

Same here, but mine is a PowerShot SX60. I can no longer connect to my wireless since the old site went down. I get the same error message "set correct date/time". The correct date/time are, in fact, set. And yes, the correct time zone is also set on the camera - I checked that, as well. The only free way to find an answer to this is here. Any ideas?

 

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New Contributor
Posts: 4
Registered: ‎04-16-2020

Re: Connecting to Image.Canon Wifi Date Time Error

Isn't there are charge for this so-called service?

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New Contributor
Posts: 4
Registered: ‎04-16-2020

Re: Connecting to Image.Canon Wifi Date Time Error

I could not agree more. I've loved the camera and use it almost daily. This issue with my PowerShot SX60 did not happen until the new image website went up. I am thoroughly disgusted with Canon at this time. 

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New Contributor
Posts: 3
Registered: ‎04-15-2020

Re: Connecting to Image.Canon Wifi Date Time Error

I feel the same way, I do not understand the need for a new website in the first place especially if it does not work
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