04-27-2014 03:04 PM
I can't connect, via USB, my silver PowerShot A2500 cam to my PC, Win 8.1 during "set-up". The computer simply doen't "recognize" the device, even after downloaded software from Canon is initiated.
04-29-2014 12:45 PM
When connecting your camera to your computer, please ensure the following:
Do you see any indication at all on the computer that the camera is connected?
Are there any other devices connected to your computer other than the camera, such as a printer or external drive?
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05-02-2014 04:27 PM
Since a printer is connected, I would recommend disconnecting it. Then reboot the system. If you are using a USB hub, try to connect the camera directly to the tower. The camera should give you an indication when a connection has been made. Is this the case when you connect your PowerShot?