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New Contributor
Posts: 2
Registered: ‎11-04-2018

Canon camera connect establishes Wi-Fi connection but won't open

PowerShot sx60 HS connect via Wi-Fi Canon camera connect but the app will not open on the mobile phone Samsung Note 5. When I press the start button on the phone nothing happens even though the connection is present
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Posts: 9,218
Registered: ‎08-13-2015

Re: Canon camera connect establishes Wi-Fi connection but won't open

Try to delete and re-install the app on your Galaxy Note.  Where did you get the app to download?

 

https://www.usa.canon.com/internet/portal/us/home/explore/solutions-services/mobile-apps/camera-conn...

 

I suggest that you start at the above link to install a new copy of the Canon app.

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New Contributor
Posts: 2
Registered: ‎11-04-2018

Re: Canon camera connect establishes Wi-Fi connection but won't open

I got the app on Google Play. Will do what you said and see if it works
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