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New Contributor
Posts: 1
Registered: ‎10-24-2017

Canon Powershot - Won't take a picture

Hello!  I can turn on my Canon PowerShot S5IS and all the functions appear to be working fine. 


However, when I try to click the big silver button to take a picture, nothing happens. 


I have tried in other modes  (manual, etc), and still nothing. 


The button clicks when I push downward but the camera doesn't do anything. 


Please help!!  Thanks so much.  Smiley Happy 

Product Expert
Posts: 925
Registered: ‎10-16-2012

Re: Canon Powershot - Won't take a picture

Hi Belle_bottoms,


Thanks for posting.


Please try this: Remove the batteries from the camera and close the battery compartment. Next, turn the power switch to the "Camera On" position and hold it there for 5 seconds, then release the power switch. Replace the batteries and turn the camera on.


If your camera works normally, you're ready to start shooting.


If the issue persists, I recommend contacting our Technical Support Team. For contact options, please use this link:

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