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New Contributor
Posts: 2
Registered: ‎06-04-2020
Accepted Solution

Canon Powershot SX620 will not connect to Google Drive

[ Edited ]

I previously had my camera linked to Google Drive with Canon image gateway.  Since it has been discontinued, my camera will only upload to Canon's new webstie.  I cannot get Google drive to reconnect.

 

I reset the web settings on the camera and relinked it. I disconnected and reconnected Google drive via the settings on this page: https://ihub.image.canon/configure/home and then updated web services from the camera menu, but I just cannot get Google drive as an option on the camera. It says "Web services unchanged..." when I try to update it via the camera.  I don't know what else to try.

 

I didn't have any problems getting this to work when I seti it up on Canon image gateway the first time.

 

Thanks.

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Product Expert
Posts: 203
Registered: ‎07-03-2019

Re: Canon Powershot SX620 will not connect to Google Drive

Hi there,

 

The images will always go first through image.canon and then from there you can link the service to Google Drive rather than selecting Google Drive form teh camera. You can set that up in this linke below.

 

https://image.canon/st/en/connect-service.html

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New Contributor
Posts: 2
Registered: ‎06-04-2020

Re: Canon Powershot SX620 will not connect to Google Drive

Thank you.  What I was also missing was that when I reconnected the service it created a new folder with a different name, so I didn't see that they were automatically being sent to Google Drive after it was connected.  I was checking the original Canon folder and they weren't there.

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