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New Contributor
Posts: 3
Registered: ‎03-02-2018

Canon Powershot SX530 rotated sd card images Windows 10

Hello,

I purchased a used Powershot SX530 and love it, but when I upload images from the sd card in Windows 10 they randomly appear rotated 90 degrees. The images are all taken in landscape view, but come rotated in portrait. I tried turning off AUTO-ROTATE but it still happens!! PLEASE HELP! 

 

Thank you

Super Contributor
Posts: 224
Registered: ‎02-11-2016

Re: Canon Powershot SX530 rotated sd card images Windows 10

Keep the auto rotate  " on "  position. Try taking portrait shots.

If this will not work, reset the camera from tools menu.

In windows 10 you can rotate images.

New Contributor
Posts: 3
Registered: ‎03-02-2018

Re: Canon Powershot SX530 rotated sd card images Windows 10

This seemed to happen mostly when the camera was pointed down at the floor. Could this be a bad orientation sensor?

Super Contributor
Posts: 224
Registered: ‎02-11-2016

Re: Canon Powershot SX530 rotated sd card images Windows 10

In shooting mode at  menu go to review image after shooting and set to 2 sec. Try shooting downward, you will see if really the image is rotated right away after shooting. If it is rotated then it is the software malfunction and it needs reinstall/updating. The sensor has nothing to do because it is fixed.

New Contributor
Posts: 3
Registered: ‎03-02-2018

Re: Canon Powershot SX530 rotated sd card images Windows 10

It seems to happen more when Im in Program mode. Is there a setting that I need to change?
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Super Contributor
Posts: 224
Registered: ‎02-11-2016

Re: Canon Powershot SX530 rotated sd card images Windows 10

Go to menu select camera tab select IS ( image stability ) select shoot only.

Also try in AV mode, Scn mode, maybe  a quick movement/shake of camera affect the stability.

Point the camera upward then quickly point downward and shoot any object - see the LCD if the image is rotated.

Try also the video in shaking hand fashion and point to any angle quickly. If video is shaking instably - from menu select continues image stablilization.

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