01-31-2018 09:00 PM
01-31-2018 09:13 PM
Hi and welcome...nice camera! I think there should be a ring that goes around that dial that turns and not the dial itself
01-31-2018 09:18 PM
01-31-2018 09:28 PM
Your welcome! There is a circuit board under that ring that reacts to it turning and makes the changes. If it's not some weird setting then I suspect either the ring and/or that circuit board have failed. You did a reset to defaults and the other one where you remove the battery and press the on button for at least 30 seconds then replace battery and retry?
01-31-2018 09:41 PM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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