12-24-2014 09:34 AM
After switching transfer cables from another Canon and determined it was not the cable, I took my card [Sandisk ultra 32gig] out and swapped for another which I'd been using in a Lumix.
Both cards worked in the other camera and transferred OK from cameras to PC via either cable. Problem Solved!? .... My suspicion is that the flash memory had a problem with it's firmware.
I experienced a JPEG transfer problem with a very similar Sandisk memory in an ASUS MEMO tablet.
Sandisk sent me a replacement N/C.
03-09-2016 04:55 PM
03-09-2016 04:56 PM
03-09-2016 04:57 PM
06-27-2016 10:48 PM
I have a similar problem. I am on Win 10. My camera is recognized in the device manager but not recognized by the Canon software. This only started two days ago. What changed? Is it a new update for the software that is causing this?
07-01-2016 08:23 AM
I now have this problem on Windows 10. Tried restart, different cable, different USB port. The driver does not load when the camera is connected and turned on. There was an upgrade of Win10 recently, did the driver get deleted?