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New Contributor
Posts: 3
Registered: ‎03-03-2018
Accepted Solution

Canon GX9 MkII

How about a GX board?

Anyway, I'm having trouble transferring movies from my GX9 to my PC. I tried CaneraWindow, it won't connect. I took the SD card out and transferred the files to my PC and they won't play sound. I tried to play the movies on the card from the PC and still, no sound. I know there is ound there because when I play the files in the camera, I can clearly hear it.

Is there a special CODEC for this file type?

HELP!!!!!

Super Contributor
Posts: 224
Registered: ‎02-11-2016

Re: Canon GX9 MkII

On your computer lower right you will see speaker icon-click it and adjust the volume.

If no sound - upgrade your sound card driver. Also see your device sound video and game controller ( windows 10).

 

New Contributor
Posts: 3
Registered: ‎03-03-2018

Re: Canon GX9 MkII

Thanks,

The volume setting is OK, so I'll look at the sound card aspect.

GG

New Contributor
Posts: 3
Registered: ‎03-03-2018

Re: Canon GX9 MkII

I found a speaker problem which solved the dilemma.
Issue closed, and thanks
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