05-04-2019 10:28 PM
Canon G7X II
I'm attempting to perform a firmware upgrade using Camera Window DC.
I have downloaded the firmware from: https://www.canon.com.au/support/sims-content?pid=6e9ea878b79e4284bb584991d921e9cc&cid=CF8A1026A40B4...
Extracting the zip I have the firmware file: PS_G7XMK2_1010.FI2, and a folder of instruction PDFs.
I use CameraWindow DC:
On clicking Update, I point to the firmware file:
I then receive an error about a missing XML file:
I understand I could use a card reader for this (as I'm on Windows 10, Win 10 will recognise the Camera as a device rather than drive, and unable to copy and paste the firmware file to the SD card) however has anyone else had this issue and what did you do to fix/get the XML?
Solved! Go to Solution.
05-05-2019 11:12 AM - edited 05-05-2019 11:56 AM
So you extracted the file, but now it states missing .xml. This is interesting.
This issue appears to be related to the Camera Window application. It should work, but something isn't happy.
I'd forego this and use the SD card method. In W10, your camera should be listed as a device, but its SD card should be browse-able like any other "USB Mass Storage" device allowing you to copy the .FI2" file to the root of your SD card.
If this is not possible on your camera/computer, I'd grab an SD card reader or use another machine. Then follow up with Canon and see what they have to say. Their instructions do not mention using Camera Window, so the feature should work, unless abandoned.
05-10-2019 03:39 AM
Thanks - a friend happened to have an SD card reader and I was able to upgrade the firmware no problem.
At least this should help anyone else who has the same issue.