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New Contributor
Posts: 4
Registered: ‎12-30-2015

Can't connect SX530 HS to PC via wi-fi

I have a Powershot SX530 HS. I have no issues connecting it to my wireless network and seeing my PC but I can't connect to my PC. I can see the camera show up on our home network while it tries to connect but it times out after about a minute and the camera says "Connection failed". I have run the Wi-Fi Connection Setup software on my Windows 10 PC.
Any ideas how to resolve this?

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Honored Contributor
Posts: 5,317
Registered: ‎06-25-2014

Re: Can't connect SX530 HS to PC via wi-fi


@Jamz58 wrote:

I have a Powershot SX530 HS. I have no issues connecting it to my wireless network and seeing my PC but I can't connect to my PC. I can see the camera show up on our home network while it tries to connect but it times out after about a minute and the camera says "Connection failed". I have run the Wi-Fi Connection Setup software on my Windows 10 PC.
Any ideas how to resolve this?


It sounds as though you're saying that both the computer and the camera are wi-fi clients and are trying to contact each other through a previously existing access point that serves your home network. Is that the case, and is it what both the camera nnd the computer expect? What is the "Wi-Fi Connection Setup software" that's now on your PC? (I assume that when you say you've "run" it, you mean that you've "installed" it.) What security protocol does your wi-fi network use, and are you sure the camera is set up to use it correctly?

 

To put it another way: Have you set up the connection between the camera and the computer exactly as your instruction manual suggests, or are you assuming that all wi-fi networks are similar and that the camera will automatically know its place? You can ignore these questions if you're really knowledgeable about wi-fi, but I have to tell you that a lot of people who think they are, aren't.

Bob
Philadelphia, Pennsylvania USA
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New Contributor
Posts: 4
Registered: ‎12-30-2015

Re: Can't connect SX530 HS to PC via wi-fi

I thought I was pretty clear that connecting to Wi-Fi was not an issue.

Thanks, but I figured it out and am connected. Case closed.

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New Contributor
Posts: 2
Registered: ‎01-07-2016

Re: Can't connect SX530 HS to PC via wi-fi

Jamz58

 

I am having the same issue, would you share how you solved?  Thanks

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New Contributor
Posts: 4
Registered: ‎12-30-2015

Re: Can't connect SX530 HS to PC via wi-fi

[ Edited ]

Sure Frenchfrey,

I simply missed a step in the instructions. If you have the same eaxact model, see step 9 on page 108 of the manual. The camera is actually waiting for you add the device through the Windows Control Panel.

It was that simple for me. I hope that helps.

 

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New Contributor
Posts: 4
Registered: ‎12-30-2015

Re: Can't connect SX530 HS to PC via wi-fi

[ Edited ]

You may want to try disabling your antivirus or firewall. The Avast firewall that I am just demoing blocked the camera from connecting.

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New Contributor
Posts: 2
Registered: ‎01-07-2016

Re: Can't connect SX530 HS to PC via wi-fi

Thank you. Your first suggestion worked for me.
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New Contributor
Posts: 2
Registered: ‎12-30-2016

Re: Can't connect SX530 HS to PC via wi-fi

I joined this communityy just to help anyone who has bought the Powershot Sx530  . Try as I might I couldn't connect it to my mac with wifi. Then I looked at the Cannon online store and they sell an interface cable IFC-400PC . it says that it is included with many of their cameras and NOT included with many other models . I easly checked  what cameras it was capatible with on the store site  and the SX530 is one of them . It's a $12 item with 2 day free shipping !!! The cable plugs into USB port on computer and the A/V out Digital  port on the camera . Works like a charm or like all my other digital cameras. Why they don't mention this in the manuals or PDFs I can't imagine ??? They could sell another part and save people countless aggrivating hours trying to hook up thru wifi .  Another easy way to make it work is to just take out memory card and put it in a a card reader . Later year Macs all have card readers .

Have a Wonderful 2017 !!

Nancy

 

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New Contributor
Posts: 1
Registered: ‎04-09-2017

Re: Can't connect SX530 HS to PC via wi-fi

does that cable llow you to view live feed off your camera onto your computer screen???!

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New Contributor
Posts: 1
Registered: ‎04-15-2017

SX530 can't find/display laptop as a wifi device

I am trying to connect my new SX530 HS to my laptop PC via the home wifi.  The camera successfully connects to the wifi and finds/displays a few devices on the wifi network, but not my laptop? My laptop is running Windows 10.  Any ideas? 

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