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New Contributor
Posts: 1
Registered: ‎07-31-2019

Camera won't power up

I have a two-year old SX 530 HS.  I had not used it for a few months, and when I tried powering up just now I got a message that read "Lens error. Will shut down automatically. Restart camera.”  Then nothing happens and it won't turn on.  The lens is extended and it won't retract.  The battery is fully charged.  Any advice?

 

Thanks

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Product Expert
Posts: 47
Registered: ‎07-03-2019

Re: Camera won't power up

Hi johnecab,

 

This sounds like it might need some troubleshooting or service. I recommend talking to a Powershot support agent to see if they have any tips. They're open M-F 9am-7pm EST at (800)652-2666

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