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Occasional Contributor
Posts: 6
Registered: ‎04-20-2018

Camera turns off when I try to look at pictures?

My PowerShot SX530 HS doesn't let me look at the pictures I've taken. I've tried charging it, switching SD cards, but nothing has worked. When I press the play back button, the camera just turns off.
Product Expert
Posts: 978
Registered: ‎10-16-2012

Re: Camera turns off when I try to look at pictures?

Hi SomeOtherGuy22,

 

Thank you for posting.

 

First, please ensure that your camera's battery is fully charged and your camera is not connected to any external devices.

Next, please remove the memory card from your camera, power the camera on in the playback mode. Does the camera stay powered on? If so, which memory card(s) are you using?

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Occasional Contributor
Posts: 6
Registered: ‎04-20-2018

Re: Camera turns off when I try to look at pictures?

The battery is fully charged. The camera does not turn off without the memory card. I'm using a Transcend 32GB SD card. I've tried using a few different ones but I don't remember what they were.
Respected Contributor
Posts: 1,308
Registered: ‎03-01-2014

Re: Camera turns off when I try to look at pictures?

A charged battery is not necessarily a good battery have you tried another battery?

Occasional Contributor
Posts: 6
Registered: ‎04-20-2018

Re: Camera turns off when I try to look at pictures?

No, I haven't had much of a chance to get one. When there's no memory card it doesn't shut off but I tried one from a family member's camera and it still didn't work.
Respected Contributor
Posts: 1,308
Registered: ‎03-01-2014

Re: Camera turns off when I try to look at pictures?

Ok well Im just throwing out an idea based on logic. There is an instananeous increase in demand for power to playback pictures and perhaps your battery is charged but lacks the ability to handle that increase and POOF! It shuts off. It would be the least expensive option to try next.

I just thought of something else, have you looked closely inside the SD card slot with a light for something obvious in there that might cause a problem like dirt or a damaged contact pin that mates with the card? If you do see something in there that shouldn't be there and it won't just come out, fall out or blow out be sure to use something non-metalic to pull it out. The contact pins insde should be nice and straight, smooth and clean.

Occasional Contributor
Posts: 6
Registered: ‎04-20-2018

Re: Camera turns off when I try to look at pictures?

I will try these things, thank you!
New Contributor
Posts: 1
Registered: ‎07-06-2019

Re: Camera turns off when I try to look at pictures?

Im having the same issue. Mine says "No memory card"

VIP
Posts: 8,370
Registered: ‎08-13-2015

Re: Camera turns off when I try to look at pictures?

[ Edited ]

@NHenson wrote:

Im having the same issue. Mine says "No memory card"


I will assume that there is a memory card in the camera.  So, it must be bad. 

 

Buy a new card.  Consult the camera’s instruction manual to see what type f card to buy.  Do not buy a micro-SD card with an adapter.  Most of the current cameras are perfectly happy with a Class 1 32 GB SD card, like the Sandisk Extreme.

 

I suggest that you visit a local camera store to buy a memory card.  Buying cards on Amazon and eBay is not recommended because their are a lot of counterfeit cards out there.

 

I buy all of my online cards from B&H.

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