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New Contributor
Posts: 1
Registered: ‎11-05-2019

Camera saying “disconnected

Hi there i am having a problem with my canon Power Shot Sx540 Hs, After connecting the camera to the wifi on my ipad i will go onto the Camera connect app and A few seconds later the Camera will have a notification that says “Disconnected” I have tried deleting the app and re downloading also turning my device on and off but nothing seems to work. Any solutions to my problem?
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Product Expert
Posts: 35
Registered: ‎07-03-2019

Re: Camera saying “disconnected

Hi hayleyroseeee,

 

For PowerShot cameras, we aren't able to provide support through our forums. Instead, I suggest that you check in with our phone technicians by calling us Monday through Friday from 9am-7pm EST at (800)652-2666

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