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"ID Photo" from PowerShot G7 X Mark II and SELPHY CP1300 suddenly gone.

gdonohue23
Apprentice

Hey all,

My job provides **bleep** photos, which up until last night we've taken with a Powershot G7X Mark II and then send wirelessly to a Selphy CP1300. Normally, after taking the picture and entering wireless mode/camera to printer connection mode, we choose Paper Settings, hit Default twice, then choose "ID Photo" from a list, after which we're able to choose the dimensions and crop the photo appropriately.

Yesterday we were able to do this fine, but today the ID Photo option seems to be totally gone from our list. We've tried to see if one of us hit a setting or something for it to disappear, but we're pretty stumped. Any ideas?

Thanks!

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