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PowerShot G7 X Mark II Purple/yellow color on side of screen

Kora09
Apprentice

 Hi I have been using my canon g7x mark II and I noticed all of a sudden there is a purple/yellow color on the side of the screen. Does anyone know what it is and how can I fix it?

3 REPLIES 3

Tronhard
VIP
VIP

Hi Kora and welcome to the forum:
It would be helpful if you can take a photo of the screen (eg with your cell phone) and upload it then we might be able to provide more specific advice.


cheers, TREVOR

The mark of good photographer is not what they hold in their hand, it's what they hold in their head;
"All the variety, all the charm, all the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris

IMG_6135.jpeg

Hi there! Here’s a photo of the screen  

Looks like a hardware issue. Something like either a defective screen or defective connector to the screen. If the camera works, then I'd cope with it. If it's under warranty, then I'd contact Canon customer service. Anything else might have a high cost, again Canon customer service could tell you.

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