06-14-2024
02:26 AM
- last edited on
06-18-2024
09:26 AM
by
Danny
Hi I have been using my canon g7x mark II and I noticed all of a sudden there is a purple/yellow color on the side of the screen. Does anyone know what it is and how can I fix it?
06-14-2024 03:01 AM
Hi Kora and welcome to the forum:
It would be helpful if you can take a photo of the screen (eg with your cell phone) and upload it then we might be able to provide more specific advice.
06-14-2024 08:12 AM
Hi there! Here’s a photo of the screen
08-11-2024 12:04 AM
Looks like a hardware issue. Something like either a defective screen or defective connector to the screen. If the camera works, then I'd cope with it. If it's under warranty, then I'd contact Canon customer service. Anything else might have a high cost, again Canon customer service could tell you.
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