01-25-2013 11:00 AM
01-28-2013 05:20 PM
Hi Tomhutnak,
Try this first: Remove the battery pack from the camera and close the battery compartment. Now Press and hold down the power button for 5 seconds. Replace the battery pack and turn the camera on.
If your camera works normally, you're ready to start shooting. If the issue persists, your camera will require service to resolve this issue. You may set up service for your camera here.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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