Hpyoutside,
Sorry to hear your computer does not recognize your PowerShot A3000 IS. In order to help, we need some more information from you. I would like to ask some questions if you do not mind answering them.
- What operating system are you running on your computer?
- Are you trying to download images using the Canon software, or other software?
- Do you receive any errors when you try to download images?
- Are there any devices connected to your computer other than the keyboard, mouse and camera?
If this is a time sensitive-matter, additional support options are available at Contact Us.
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