How to disable the anti-shake feature on a canon powershot elph 330 hs when taking video?

[djay732]

Hello Canon Users,

I have a question in regards to my Canon Powershot ELPH 330 HS. Most of the time, I use this camera sitting down and talking into it. The Anti-Shake feature is excellent for taking video when moving around, but when sitting down, the following happens. When I move, the background moves a bit making the video very unstable and it looks horrible. Is there a way to disable the anti shake/image stability feature? Any help is much appreciated. Thank you!

[Tim]

Hello djay732,

When you have the camera set to Image Stabilization (IS) OFF, then the IS should not currently be active in that mode.  When shooting, check the LCD screen to see if there is an IS icon on screen.  This is signified at the most basic level with two sets of parenthesis around a hand.  If you see this, then the IS is still active.

If the issues persist, and you cannot get the IS to be disabled, then you may need to send your camera in for evaluation.  Use the Support and Service link I provided below to arrange service.

If this is an urgent matter, please feel to contact our technical support team directly.  Our information for email and phone support can be obtained through our Support and Service site.