03-20-2014 02:57 PM
It just says "check settings." I never get this authentication code I'm supposed to get. I've tried two public wifi spots (I'm on vacation, they're all I have) and nothing. Am I the only person having this problem with this camera???
08-27-2014 07:22 PM
Hello profamericain,
We would recommend using a different web browser to see if this issue persists. Also check that the software is properly installed and that the camera is being paired.
08-28-2014 04:07 AM
10-16-2016 03:57 PM
Help, I am looking for my authentication number and I am now stuck. I cant connect to the wifi. Please text me at 7148642293 the authentication.
I bought the SX530HS, Power Shot
11-28-2016 10:04 AM
I have tried following the instructions and I get so far but the comera cannot find my mac computer
11-29-2016 08:15 AM
Hi, Tomwylie!
So that the Community can help you better, we will need to know exactly which version of Mac OS X is running on your Mac. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.
Thanks and have a great day!
11-29-2016 10:19 AM
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.