05-04-2019 07:36 PM
Hi, all! I am having a problem getting my new 2018 Mac Air to recognize my old Powershot SX40 HS. Is there any software/update I need to download to get it to work? Thanks for your help!
Solved! Go to Solution.
05-07-2019 04:47 PM
How are you connecting it? Did you try Image Capture (in your apps folder) directly?
05-07-2019 04:47 PM
05-07-2019 09:31 PM
I connected it to my Mac Air adapter (there are no USB ports in the laptop). I just ordered a card adapter, so I can insert the card directly in. I hope it works! Thanks for your help. 🙂
09-08-2019 06:10 PM - edited 09-08-2019 06:12 PM
kvbarkley: Thank you SO much! This is the BEST solution and the easiest.
07-02-2019 04:01 PM
Thanks for posting.
With the camera connected to your computer via a USB cable, when you power the camera on in the playback mode, your camera should recognize it the camera as a "PowerShot SX40 HS".
If this doesn't occur, or you're still encountering difficulty, please contact our toll-free technical Support Department for assistance. They'll have the advantage of being able to guide you through the connection process, while following along with the camera on their side.
You may reach our Technical Support Department by calling 800-OK-CANON (652-2666), Monday - Friday 9:00 A.M. - 9:00 P.M. ET (excluding holidays).
09-08-2019 06:15 PM
Thanks, Richard! I found the Image Capture solution to be the easiest. Maybe you can help me decide which newer Powershot camera to get... I want it to have WiFi capabilities and a better zoom, along with Image stabiliozation.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 220.127.116.11
PowerShot SX420 IS - Version 18.104.22.168
PowerShot 620 HS - Version 22.214.171.124
PowerShot SX720 HS - Version 126.96.36.199
PowerShot G1X Mark III - Version 188.8.131.52
PowerShot G7X Mark II - Version 184.108.40.206
PowerShot G9X Mark II - Version 220.127.116.11
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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