12-30-2015 10:46 PM
I have a Powershot SX530 HS. I have no issues connecting it to my wireless network and seeing my PC but I can't connect to my PC. I can see the camera show up on our home network while it tries to connect but it times out after about a minute and the camera says "Connection failed". I have run the Wi-Fi Connection Setup software on my Windows 10 PC.
Any ideas how to resolve this?
04-15-2017 09:46 AM
Hi SoCalPowerCat!
Welcome to the Canon USA Community Forums!
If you haven't already, you'll want to install the most current Canon Digital Camera software from our site HERE.
Once you've done that, if you're still having issues, you'll want to reach out to our US-based team for further troubleshooting. They're available by phone during the week, or email anytime. Contact info can be found at http://Canon.us/ContactCF
We hope this helps get you up and running!
07-21-2017 02:36 AM
07-22-2017 09:40 PM
Hi Kaylyn03,
Thanks for posting.
To allow us to better assist you, please let us know the following information:
08-23-2018 08:44 PM
AH! control panel, of course!! im on windows 10 so i had to go searching to find control panel and the add device setting since win10 hides control panel and uses their fancy new annoying settings app.
anyways thank you this fixed my issue
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.