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why is my Canon IP90 only printing in pink?

kimmiegirl
Apprentice

Please help! My Canon IP90 prints everything in pink!!! I changed both cartridges this morning and now all I get is pink!!!!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi kimmiegirl,

 

A test of your PIXMA iP90 should be performed.  The Nozzle Check pattern shows if each print head nozzle is operating properly.  Please perform the following steps to print a Nozzle Check pattern:

 

 1.  Turn your PIXMA iP90 on and make sure paper is loaded into the sheet feeder.

 

 2.  On your PIXMA iP90, press and hold the RESUME button until the printer light blinks twice. When you release the button, the Nozzle Check pattern will be printed.

 

 3.  After the Nozzle Check pattern is printed, compare the results to he example that has been attached to the bottom of this post.

 

 4.  If any colors are missing or if any horizontal lines appear in the color bars, perform the print head cleaning procedure.

 

To perform a print head cleaning, please follow these instructions:

 

 1.  On your PIXMA iP90, press and hold the RESUME button until the printer light flashes one time.

 

 2.  When you release the RESUME button, the POWER light starts flashing and all colors will be cleaned.  This will continue for about 30 seconds.

 

 3.  Wait for the light to stop flashing before you resume normal operation.

 

Once you have completed two cleanings, please perform another Nozzle Test.

 

iP90 Nozzle Check.jpg

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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