12-31-2018 12:52 PM
My Printer is connected via usb cable to a Windows 10 machine. Invariably when I print multiple page documents (primarily PDF), the printer will 'choke' on one page, doing a partial print, spit the page out, and then start the print job over from the beginning. Obviously, this waste of paper and ink is more than annoying. I just went through this with a 12 page document and the job restarted twice. I finally had to cancel the queue and print one page at a time. Any suggestions?
12-31-2018 03:54 PM
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.
We look forward to hearing from you.