08-24-2017 01:34 PM - edited 08-24-2017 01:39 PM
What could be causing this? I've tried different materials (left is matte presentation paper and right is waterslide decal paper) and different print settings and get the same purple haze on the left side of the printed images. I have a brand new IX6820. I haven't printed a lot on it, but this only happens sometimes. I just printed a test page and it printed fine! But when I go to print the "important" things on the good paper, it doesn't print properly. Any thoughts on what could be causing this?