02-10-2013 02:40 PM
My Canon Model MG5320 says there is no paper when in fact there is paper in the cassette. Any suggestions? I have only had it less then 2 months. Dona
02-13-2013 02:56 AM
Hi Dona,
I would like to get a little more information to better assist with troubleshooting. First, does the error on the LCD of the printer indicate it is attempting to pull from the cassete or the Automatic Sheet Feeder? It should indicate this at the top of the error. Also, Are you printing a document or photo? Lastly, what program are you printing from?
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.