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New Contributor
Posts: 1
Registered: ‎04-29-2014

printer not printing

I have a Canon MX 922 and I am using a Mac Powerbook, 10.8.4. The printer prints copies and scans but when I try to print something from the computer, it sounds like it is printing, it takes paper and goes through the printing process, but nothing comes out on the paper. I have cleaned the print heads and the printer tells me there are not clogged heads. I went through the process of connecting my printer to the computer and it said that it is connected but nothing comes out. Very frustrating.

It worked fine for quite a while, now it is not working.


Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: printer not printing

[ Edited ]

Hi maryjane,


If you print a nozzle check pattern from the printer, does it look like the image below, including the black grid that appears above the colors as shown in (1)?



If this is a time-sensitive matter, additional support options are available at Contact Us.



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