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New Contributor
Posts: 1
Registered: ‎10-16-2017

print spooler problem with iX6800 but not MP620

Win 10 64bit on Dell Inspiron.


I have both an iX6800 and Mp620 printer on this computer. The problem is ONLY with the iX6800. I have to restart the print spooler each time I want to print.


I do not have to with the MP620 regardless of which printer was previously used.


I deleted the driver for the iX6800 then downloaded and installed a new one from the Canon site. Same problem.


Any help will be appreciated.




Product Expert
Posts: 359
Registered: ‎01-20-2016

Re: print spooler problem with iX6800 but not MP620

Hi proinwv,


In order to better assist you, allow me to ask a couple questions:


  • Which printer is selected as the default?
  • Which port is each printer on?

I look forward to your reply.

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