07-09-2014 11:18 PM
Sorry to see your issue. My printer also died with the U052 error. The bad news is this is a known defect by Canon and your printer is most likely headed for the trash heap. Please refer to the subject “Call to Arms for the dreaded U052 Wrong Printhead Error” that’s also listed under Personal Printers in the Canon Forum. The fact that there are over 11,000 views gives you some sense of the magnitude of the issue. There is a recourse option out there (use your Google knowledge), but any mention in this forum will mysteriously disappear.
09-14-2014 12:06 PM
I bought 2 Canon Pixma 5350 printers on the same day.
One is working fine the other has now come up with the error code U052.
I have tried swappong the cartridges from the working machine to the one with the error message and vice versa.
The working one continues to work the faulty one is still faulty.
Funily enough the faulty machine has hardly been used since purchased but that is the one that has gone faulty!
I have tried removing the ink cartridges and reseating the print head, as per the instuctions on the web site but it makes no difference.
Canon: How do I resolve the issue with the u052 codes please?
Replacing a printer which is still on it's first set of ink cartridges seems like an extreme wast of money!!