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New Contributor
Posts: 1
Registered: ‎07-18-2018

Re: my Printer did not come with all the cables required to connect to my computer

Mine also did not appear to come with all the cables that were needed, however unlike the others, the box itself states that the USB cable is included but it was not, this clearly is false advertisement and needs to be looked into as that's not something that should be happeningIMG_20180718_085824900.jpg

New Contributor
Posts: 2
Registered: ‎08-12-2018

Re: my Printer did not come with all the cables required to connect to my computer

Then make that clear on your product packaging.
Put it in HUGE letters, “Does not come with USB cable”
New Contributor
Posts: 2
Registered: ‎08-12-2018

Re: my Printer did not come with all the cables required to connect to my computer

Yeah, Inside the box to be found once you get home and open everything. 🙄
New Contributor
Posts: 2
Registered: ‎08-20-2018

Re: my Printer did not come with all the cables required to connect to my computer

You have made a BIG mistake by not supplying a cable.  It is massively annoying and inconvenient to get home and not be able to use your printer.  It's a rip off to make people buy a new cable on top of the purchase for their printer.  Imagine buying a kettle and getting home but you can't have a cup of tea because you must first order a cable.

New Contributor
Posts: 2
Registered: ‎08-20-2018

Re: my Printer did not come with all the cables required to connect to my computer

What a lot of rubbish, it's just a racket and it's a great way to annoy your customers. Well done

New Contributor
Posts: 1
Registered: ‎09-08-2018

Re: my Printer did not come with all the cables required to connect to my computer

Honestly this is complete B.S. im a student and i do not have the time and money to be running back to the store. I found it very inconvenient that i thought my computer wasnt recognizing my printer only to find out i need a usb connector to connect it to my computer and one isnt even supplied with it. 

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New Contributor
Posts: 1
Registered: ‎10-21-2018

Re: my Printer did not come with all the cables required to connect to my computer

I was literally replacing the printer because I had an out dated cannon that had a malfunctioning wire that only worked if I held it at a certain angle while it printed. Therefore, I was unable to just use my old one. As a working adult furthering my education, I was embarrassed to have to turn my paper in late as a result.
New Contributor
Posts: 2
Registered: ‎11-02-2018

Re: my Printer did not come with all the cables required to connect to my computer

By the logic of "you're probably replacing an old printer that died prematurely so don't need another USB cable" or "you might need a longer cable than we would supply" why do they supply power cables of a standard length ?

It's annoying as hell and realistcally, the cost to supply a USB cable with each printer is negligible, it could be written off and forgotten about

New Contributor
Posts: 1
Registered: ‎11-06-2018

Re: my Printer did not come with all the cables required to connect to my computer

I'm not goint to waste too much of my time here becasue I am headed to return the last Canon product I will ever buy. 

No cable. Box doesn't say that ANYWHERE. Pathetic. 

New Contributor
Posts: 1
Registered: ‎11-21-2018

Re: my Printer did not come with all the cables required to connect to my computer

I just dropped by to say that I'm also returning my MG2550S and getting the HP that was in the store instead.

 

Also, I was planning to change my Canon 450D with a 200D but will opt for a different brand that sells fully equipped gear.

 

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