06-20-2014 10:56 PM
I bought a new lenovo desk top with Windows 8.1. It can print but will not scan. I have removed printer from computer and removed the cannon software. I then down loaded the newest cannon software that is supposed to be compatible with the 8.1.. I turned the computer off. Then restarted computer but it still will not scan. the printer message is "processing please be patient". Nothing happens. any assistance would be greatly appreciated. I called Microsoft but they said I need to identify the software from Canon. Here I am. Hoping for a solution.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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