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New Contributor
Posts: 1
Registered: ‎01-24-2018

ix6820 Canon Pixma prints too lightly! No Color Options feature.

[ Edited ]


Why don't I have Color Options? I just got the ix6820 and wondering how to change the color intensity as I would like the prints to print a bit darker. I'm finding them too light. I already changed the "Media & Quality" to Best. But as you can see by the attached images...I'm limited in features. Does this printer NOT have a Color Settings like the other printers to adjust the contrast? Also when I go to paper type I seem limited there too! Is this normal?


Screen Shot 2018-01-24 at 6.10.57 PM.png



Based on my research.....this last image BELOW appears to be what others have.....Why don't I have THIS? Smiley Sad 


Screen Shot 2018-01-24 at 5.16.31 PM.png


Please help  Smiley Sad



Product Expert
Posts: 2,759
Registered: ‎10-16-2012

Re: ix6820 Canon Pixma prints too lightly! No Color Options feature.



The drivers do not appear to be installed.  Visit to download the latest drivers for your Mac.


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