09-19-2019 09:03 AM
I just replaced my older Pixma IX6820 when it was failing to fully print my Photoshop TIF files on my Mac v10.13. I assumed it was a mechanical problem. Now my new Pixma is installed and doing exactly the same. I have the latest driver installed but to no avail. I notice if I go back to an earlier version of Photoshop, it prints fine. Is there a new driver in the works becuase if there isn't, this printer is going back to Amazon. The latest driver appears to be from late 2018 and I'm guessing isn't keeping up with the latest Adobe updates. Anybody out there have any suggestions?
09-19-2019 09:51 AM
I've never come across a situation where a printer driver needed to be tailored to a software app.
Give Canon a call at 1-800-OK-CANON.