04-05-2019 01:51 PM
My faithful Canon iP7220 Printer suddenly started to misprint. All colors except BLACK print perfectly. New BLACK cardridge did not fix problem. Problem is: On text print out characters are duplicated a small fraction of an inch apart horizontally for 3 or 4 lines followed by several lines printed OK. This repeats thru out the page! As a resuls some graphics are also distorted.
Any ideas or shall I just scrap it out and get another brand printer?
04-12-2019 02:26 PM
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.