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New Contributor
Posts: 2
Registered: ‎04-05-2019

iP7220 Print Failure

My faithful Canon iP7220 Printer suddenly started to misprint.  All colors except BLACK print perfectly. New BLACK cardridge did not fix problem. Problem is: On text print out characters are duplicated a small fraction of an inch apart horizontally  for 3 or 4 lines followed by several lines printed OK. This repeats thru out the page!  As a resuls some graphics are also distorted.

 

Any ideas or shall I just scrap it out and get another brand printer?

 

Will

Product Expert
Posts: 818
Registered: ‎11-19-2018

Re: iP7220 Print Failure

Hi Will,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

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New Contributor
Posts: 2
Registered: ‎04-05-2019

Re: iP7220 Print Failure

I'll call later today. Thanks
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