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Registered: ‎10-05-2015

iP3600 print problem

Printer won't print black (cartridge PGI-520BK) unless I implement print head cleaning operation of PGBK before printing every time.  All other colours print without problem. 

After cleaning, black prints OK for a short while, then needs cleaning again.  I have implemented the deep clean function but the problem still remains.  I have also changed the 520BK cartridge butagain this does not solve the issue.  I have always used genuine Canon ink cartridges bought from a reputable store so it is unlikely to be the cartridge itself at fault.

 

I assume it is the print head, but if the printer's inbuilt cleaning operation doesn't solve it, what else can I do?

 

sidb    

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