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New Contributor
Posts: 1
Registered: ‎06-01-2014

i9900 error message

I realize I am probably one of the few still using an i9900, but it keeps working, or at least up till now.  Since I installed Windows 10, the printer has functioned well printing text, etc, but today I tried printing a high res photo and the printer went whacko.  When I got it to print at all it would print badly and the rest of the time I kept getting an error message about operator error and to push resume button and failing that to cancel print and restart the printer.  Text still works OK.

 

Does anyone have any suggestions as to what my "operaror error" is?

 

Thanx in advance.

Product Expert
Posts: 2,021
Registered: ‎07-28-2014

Re: i9900 error message

Hi LFK797,

 

Windows 10 drivers are not planned for your i9900, it is not supported with this operating system.

 

Please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

 

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